FAQ

What should I do when the screen turns white or not all the images are showing correctly when I open a lesson?

Restart the Digital Copel app. Ensure you have a connection to the internet when you reopen the app so it can download all the lesson data when it starts.

Why are lessons in the overview list locked?

You first have to unlock lessons from the Copel Town map in order to play them.

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Who is Copel and what is their educational philosophy?

Copel is a Japanese company that has been specialising in early childhood education for over 20 years. Primarily, they operate "infant classrooms" throughout Japan providing education to children aged 0 to 6 years old - up until starting elementary school. They have developed their own original curriculum over the years that employs a variety of methods and materials to engage the child's curiosity and increase the connections between the left and right hemispheres of the brain. 70% of these connections are developed by age 3, 90% by age 6 and the remaining 10% by age 12. A child's IQ and basic character is also said to be largely developed by age 6. Studies have shown that geniuses are not specifically "left brained" or "right brained", but in actual fact have a vast network of connections between both hemispheres and utilise this capacity to a degree much more than other people.

They believe that every child has the potential to become a genius but only about 5% of people actually harness this inherent ability. By providing stimulation to all the senses and engaging the children in an fun way, their untapped potential can be nurtured and their genius within brought forward. An IQ test was conducted with some of their students and the result was the average IQ increased from 100 to 130 over the span of a year after attending Copel's classrooms. They do not only focus on intellectual intelligence, they also place importance on education that helps develop social and emotional intelligence.

Many people think that children have a lack of concentration when they're young, but Copel views this as they have too much concentration - they're constantly trying to concentrate on a lot of different things as a result of their natural curiosity and desire to learn. Copel's core concept is realised here - children learn and benefit the most when they are enjoying themselves.

The variety of material and activities presented within a 50 minute lesson are intentionally short and fast-paced in order to keep the children interested and engaged. A child's concentration span for a single activity is said to be their age plus 1 minute. So a 2 year old on average has an attention span for one activity of about 3 minutes. During this time, if the child's eyes are sparkling - i.e. they're enjoying what they are learning - then they are in their so-called "learning mode". It is during these few minutes when their eyes are sparkling with curiosity that they can absorb the most information and the connections between the two hemispheres in the brain develop with amazing speed.

What is Digital Copel and who is it aimed at?

Digital Copel is an educational app for smartphones and tablets. Under the close guidance and supervision of Copel, FUNX and Acrodea digitise their educational material in a way that allows young children to interact with them in the form of lessons within the app. It is primarily targeted at young children from the ages of 0-6 years, however we have noticed even adults and seniors enjoy the challenges of some of the lessons in the 5+ age group. The lessons are divided into 3 age groups; 0-2, 3-4 and 5+. The concept is for both parent/guardian and child to enjoy and benefit from app together. This is especially the case for the 0-2 years age group due to the difficulty most babies and infants will have in operating smartphones/tablets initially. The app makes Copel's unique curriculum available to those who are unable to enrol in their classrooms. It is also a supplement for Copel Classroom Members to enjoy the lessons outside of the classroom in the comfort of their own home.

Can I get Digital Copel coupons with Japanese Furusato Nouzei (Hometown Tax)?

Yes. If you donate some of your Japanese tax to the Furusato Nouzei (Hometown Tax) scheme with Yaizu City in Shizuoka Prefecture then you can select from a range of options. We provide 1, 2, 6 and 10 month coupons for unlimited Digital Copel use. We also offer some special sets where you can several months worth unlimited Digital Copel plus your choice of iPads, Amazon Kindle Fires and Android tablets. For more information you can visit Yaizu's Furusato Nouzei homepage (Japanese only).

Which languages are available ?

The app is available in both Japanese and English with plans to add support for other Asian and European languages in the future.

What do I need to play Digital Copel?

You need a smartphone or tablet to play Digital Copel. iPhones, iPads, Android devices and Amazon Kindle Fires are supported.

How do I get it?

You need to download and install the app from the app store that is provided on your device, for which the process is slightly different depending on which device you are using. Please check the How To Guide > How to get the app for details.

Does it cost money?

You can play up to 6 lessons everyday for free. Every time you play a lesson, you consume one apple. There are various purchase plans that include buying sets of apples or periodic subscriptions. There is also a discounted monthly subscription for members enrolled at any Copel classroom in Japan. Please check the How To Guide > About in-app purchases for more details.

How do I use the app?

I’ve run out of apples. How do I buy them to play more lessons?

My child is enrolled at Copel. How do I register?

How do I cancel my subscription?

The way to cancel your subscription to Digital Copel depends on the device you are using.

How to cancel your subcription

How do you expect babies to use apps?

We are well aware that most babies (0-1 years old) are unable to operate smartphones and tablets by themselves. Following Copel's methodology whereby the parent/guardian sits behind or beside their child in the classroom, we recommend that both child and parent/guardian play the lessons in app together. By talking to your child as you play, complementing them as they go and guiding their fingers over the screen it can be a benefitting and rewarding experience for both adult and child.

Is it okay to let children use smartphones?

We are well aware there are many differing opinions regarding this topic. We believe that by limiting the child's time using the smartphone/tablet device and supervising what they access, they can gain a lot from interacting with technology. The fact is a lot of children are left to their own devices and they often end up playing games or watching YouTube unattended by an adult. With Digital Copel, the child not only has an fun experience (the "game" feeling) but it is an educational experience as well - the advantages of which are outlined on this website. Please limit the access your child has to not only Digital Copel, but the device itself. We recommend setting aside every few days as Digital Copel Time. To assist you with this, the app has a built in 20 minute alarm which popups up after 20 minutes of playtime advising you to have a rest.

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